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--- translators [2017/11/12 19:53] – external edit 127.0.0.1
+++ translators [2019/05/25 18:21] – dstillman
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-<html><p id="zotero-5-update-warning" style="color: red; font-weight: bold">We’re
-in the process of updating the documentation for
-<a href="https://www.zotero.org/blog/zotero-5-0">Zotero 5.0</a>. Some documentation
-may be outdated in the meantime. Thanks for your understanding.</p></html>
 ======Zotero Translators=====
-Zotero automatically detects library records, news items, journal articles, and other objects you might like to save in your collection. Zotero uses so called translators to detect and import data from websites. There are currently more than 400 different translators, facilitating data import from thousands of sites.
+Zotero automatically detects library records, news items, journal articles, and other objects you might like to save in your collection. Zotero uses so-called translators to detect and import data from websites. There are currently more than 500 different translators, facilitating data import from thousands of sites.
 ====Types of Sites Supported====
@@ Line 15: / Line 9: @@
 ===Databases===
-Zotero imports data, and in many cases full-text PDFs, from the most popular electronic databases, including EBSCO, IEEEXplore, JSTOR, Google Scholar, ProQuest, PubMed and many more. It also works with most major journal publishers, including Cambridge University Press, Oxford University Press, Project MUSE, ScienceDirect (Elsevier), SpringerLink, Taylor and Francis, and many more.
+Zotero imports data, and in many cases full-text PDFs, from the most popular electronic databases, including EBSCO, IEEEXplore, JSTOR, Google Scholar, ProQuest, PubMed, and many more. It also works with most major journal publishers, including Cambridge University Press, Oxford University Press, Project MUSE, ScienceDirect (Elsevier), SpringerLink, Taylor and Francis, and many more.
 ===Individual Site Translators===
-Zotero has dedicated translators for hundreds of websites, ranging from Amazon (in various countries), The New York Times, and The Economist, to Mainichi Daily News (Japan), Kommersant (Russia), Spiegel Online (Germany) and many more from around the world.
+Zotero has dedicated translators for hundreds of websites, ranging from Amazon (in various countries), The New York Times, and The Economist, to Mainichi Daily News (Japan), Kommersant (Russia), Spiegel Online (Germany), and many more from around the world.
 ===Metadata Import===
 Zotero detects and imports metadata embedded by an increasing number of websites and databases in open formats such as COinS, Embedded RDF, Google/HighWire meta tags, and unAPI.
 ====Full List of Translators====
-You can find a full, automatically generated list of all Zotero translators [[https://zotero-translator-tests.s3.amazonaws.com/index.html|here]]. The list is generated daily and includes automatic tests of most translators, so that Zotero developers and volunteers can quickly identify and repair issues.
+You can find a full, automatically generated list of all Zotero translators [[https://zotero-translator-tests.s3.amazonaws.com/index.html|here]]. The list is generated daily and includes automatic tests of most translators, so that Zotero developers and volunteers can quickly identify and repair issues. You can see the code for Zotero's translators at the [[https://github.com/zotero/translators/|Zotero Translator GitHub repository]].
+==== Translator Troubleshooting ====
+If Zotero fails to import high-quality data from a site that you think should be supported, first check whether you're experiencing a general problem by trying to save an article from the New York Times or a book from Amazon. If that doesn't work either, see [[Troubleshooting Translator Issues]]. You're having trouble with a specific site, report it in the [[/forum|Zotero Forums]] along with the exact URL you're trying.