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reporting_problems [2020/04/01 01:57]
dstillman [Reporting Zotero Problems]
reporting_problems [2020/08/12 13:21] (current)
dstillman [Reporting Startup Errors]
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 === Alternative:​ Error Console === === Alternative:​ Error Console ===
  
-If the above steps don't work, repeat the steps above, replacing "​-ZoteroDebug"​ with "​-jsconsole"​. Zotero should open with a separate Error Console window showing errors that have occurred. Right-click on any lines with a pink background, select Copy, and paste them into your forums post.+If the above steps don't work, repeat the steps above, ​try replacing "​-ZoteroDebug"​ with "​-jsconsole"​. Zotero should open with a separate Error Console window showing errors that have occurred. Right-click on any lines with a pink background, select Copy, and paste them into your forums post.
  
 +=== Alternative:​ Logging to the Terminal ===
 +
 +If Zotero is crashing, such that the debug window opened by ''​-ZoteroDebug''​ closes as well, you can [[debug_output#​logging_to_a_terminal_window|log to a terminal window]] instead. Upload the debug output somewhere and provide a link in your forums thread or email the output to support@zotero.org with a link to your forums thread.
reporting_problems.1585720658.txt.gz ยท Last modified: 2020/04/01 01:57 by dstillman