Differences

This shows you the differences between two versions of the page.

--- reporting_problems [2018/10/19 23:58] – dstillman
+++ reporting_problems [2019/10/31 02:20] – dstillman
@@ Line 1: / Line 1: @@
 ====== Reporting Zotero Problems ======
-Is something in Zotero not working correctly for you? Here's how you can provide feedback that will allow others to help you most effectively.
+Is something in Zotero not working correctly for you? Here's the information you'll need to provide in the [[/forum|Zotero Forums]] to allow Zotero developers and others to help you most effectively.
 ** Please provide both #1 and #2 listed below. **
@@ Line 17: / Line 17: @@
 === Zotero Connectors ===
 If you're experiencing a problem, before restarting the browser, open the Zotero Connector preferences:
-  * **Chrome:** Type %%chrome://extensions%% into the address bar, press Enter, click "Details" under Zotero Connector, and then click "Extension options".
+  * **Chrome:** Right-click on the "Save to Zotero" button and click Preferences, or type %%chrome://extensions%% into the address bar, press Enter, click "Details" under Zotero Connector, and then click "Extension options".
   * **Safari:** Right-click anywhere on a webpage and select "Zotero Preferences..."
   * **Firefox:** Type about:addons into the address bar, press return, and click the “Preferences” button next to the entry for “Zotero Connector”. Click on the "Advanced" Tab.