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reporting_problems [2018/04/06 17:54] – [Reporting Startup Errors] dstillman | reporting_problems [2018/10/19 23:58] – dstillman |
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=== Zotero Connectors === | === Zotero Connectors === |
If you're experiencing a problem, before restarting the browser, open the Zotero Connector preferences: | If you're experiencing a problem, before restarting the browser, open the Zotero Connector preferences: |
* **Chrome:** type %%chrome://extensions%% into the address bar, press return, and click the "Options" link underneath "Zotero Connector." | * **Chrome:** Type %%chrome://extensions%% into the address bar, press Enter, click "Details" under Zotero Connector, and then click "Extension options". |
* **Safari:** right-click anywhere on a webpage and select "Zotero Preferences..." | * **Safari:** Right-click anywhere on a webpage and select "Zotero Preferences..." |
* **Firefox:** type about:addons into the address bar, press return, and click the “Preferences” button next to the entry for “Zotero Connector”. Click on the "Advanced" Tab. | * **Firefox:** Type about:addons into the address bar, press return, and click the “Preferences” button next to the entry for “Zotero Connector”. Click on the "Advanced" Tab. |
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In the Report Errors section, click "Submit Report". A dialog box should pop up containing a Report ID. Post the Report ID to the Zotero Forums. | In the Report Errors section, click "Submit Report". A dialog box should pop up containing a Report ID. Post the Report ID to the Zotero Forums. |