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privacy [2008/07/07 17:24] – created sean | privacy [2018/11/27 03:39] – [Permissions Warnings] Clarify the destination of data saved from the Connector dstillman | ||
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- | Zotero | + | ====== |
- | We are a nonprofit organization and have no financial interest in your private information. However, to provide optimal service, it is helpful for us to collect some data from time to time. In addition, some of Zotero’s advanced features require you to supply us with information; | + | ===== Overview ===== |
- | ====== Data we collect ====== | + | Zotero is an open-source project committed to providing the best research tool available anywhere. Our philosophy is that what you put into Zotero is yours, and one of our founding principles is to make sure you remain in control of your data and can share it how you like — or choose not to share it at all. |
- | | + | **We are an independent, nonprofit organization |
- | * Zotero collects anonymized and aggregated | + | |
- | | + | |
- | ====== Uses ====== | + | ===== Data We Collect |
+ | Zotero is designed as a local program that saves data to your own computer by default, and it doesn’t require sharing any data with us to be usable. However, some of Zotero’s advanced features require you to supply us with information. | ||
- | | + | |
- | * When you register for Zotero | + | * We collect the library |
- | * Zotero | + | * We collect the attachment files you upload if you choose to use Zotero |
+ | * We keep a record of the most recent IP addresses used to access your synchronized library in order to let you verify the security of your account and allow you to [[/ | ||
+ | * We log visits to our website, including | ||
+ | * We log requests made to our servers by Zotero | ||
+ | * We collect error reports that you submit. See [[# | ||
+ | * If you attempt to save something to Zotero and the save fails, we collect information about the failure, including the URL, browser, and version information, | ||
- | ====== Your choices ====== | + | ===== Library Statistics |
- | * We offer you choices when we ask for personal information, whenever reasonably possible. You can find more information about your choices in the privacy notices | + | Zotero anonymizes and aggregates synchronized user and group library data to generate statistics on readership. This anonymized and aggregated data only includes publicly available metadata (e.g., publication title and author). This data is never sold or made available in any forms other than ones offered publicly. We may also use this anonymized and aggregated user information |
- | * We make good faith efforts to provide you access to your personal | + | |
+ | ===== Security of Stored Data ===== | ||
- | ====== Privacy Policy ====== | + | See [[: |
- | You can read more about our full privacy policy | + | ===== Disabling Automatic Requests ===== |
- | * [[General Privacy Policy]] | + | |
- | * [[Zotero | + | You can disable all automatic communication with Zotero servers from the Zotero and Zotero Connector preferences: |
- | + | ||
+ | * **Syncing: | ||
+ | * **Automatic PDF metadata retrieval: | ||
+ | * **Broken site translator reporting: | ||
+ | * **Translator/ | ||
+ | * **Zotero update checking:** Advanced → Config Editor → set '' | ||
+ | |||
+ | If automatic syncing or automatic translator/ | ||
+ | |||
+ | If you use the Zotero Connector without having Zotero open, the Connector will make a daily request to Zotero servers for information on available site translators. It will then download translators for the sites you visit. For example, if you load a < | ||
+ | |||
+ | ===== Permissions Warnings ===== | ||
+ | |||
+ | When using third-party platforms, we strive to request the most restrictive permissions available that still allow Zotero to perform its advertised functions. In some cases, the necessary permissions can sound a bit scary, so we want to explain why they’re necessary. | ||
+ | |||
+ | ==== Zotero Connector ==== | ||
+ | |||
+ | When installing the Zotero Connector, your browser will warn you that the extension can “Read and change all your data on the websites you visit” (or similar). This is the standard permission that browser extensions that run on all pages require. Zotero uses it to determine what content it can save on a given page and update the save button accordingly, | ||
+ | |||
+ | ==== Google Docs Integration ==== | ||
+ | |||
+ | When you first use Google Docs integration, | ||
+ | |||
+ | ===== Storage Purchases ===== | ||
+ | |||
+ | We send two pieces of personal data to our payment processor at the time of purchase: | ||
+ | |||
+ | * your Zotero username, in order to associate your payment with your Zotero account | ||
+ | * your email address, so that the payment processor can send you a payment receipt | ||
+ | |||
+ | Zotero does not collect or store your credit card, banking, or other payment information. When you enter your full name, billing address, and account numbers to complete a Zotero purchase, this information passes directly to our payment processor, and it never touches Zotero servers. | ||
+ | |||
+ | ===== Support Interactions ===== | ||
+ | |||
+ | Most Zotero support occurs | ||
+ | |||
+ | You may be asked to submit an error report or debug output to help us troubleshoot problems. These reports contain technical information about your computer, such as your operating system and installed browser extensions, and may include incidental personal information such as URLs of sites you visited before or while generating the report. You can review the output of these reports before submitting them. We don’t store any personal information (username, IP address) that links the report to you, and we generally don’t look at reports unless they are referenced by a Report ID or Debug ID in the Zotero Forums. Reports are stored for up to one year. | ||
+ | |||
+ | If you email us, we collect your email address and any other information you provide, and we may store your messages indefinitely to provide context for any future support requests you make. | ||
+ | |||
+ | ===== Third-Party Services Used ===== | ||
+ | |||
+ | * All Zotero server data is stored in the United States in Amazon Web Services. See [[:security|Security of Zotero Data]] for more information. | ||
+ | * Certain operations you perform in Zotero may trigger requests to public third-party services such as Crossref or the Library of Congress for metadata retrieval. These third parties may log your IP address and search terms (e.g., DOI or ISBN) according to their privacy policies, but no other identifying information is provided. | ||
+ | * Some fonts on Zotero’s websites are licensed from myfonts.com. In order to verify Zotero’s compliance with this license, myfonts.com collects your IP address and the URL of the accessed Zotero webpage. | ||
+ | * When an account is registered, we use Google reCAPTCHA to verify that it is not an automated registration attempt. | ||
+ | * Payment processing is provided by [[https:// | ||
+ | * When buyers are unable to use Stripe, we process payments with [[https:// | ||
+ | |||
+ | ===== Deleting Your Data ===== | ||
+ | |||
+ | You may delete your Zotero | ||
+ | |||
+ | ===== Backed-up Data ===== | ||
+ | |||
+ | We make regular automated backups to protect against accidental loss of user data. These backups are intended for disaster recovery and would be accessed only in the event of significant data loss. Backups may be retained for up to 6 months. | ||
+ | |||
+ | ===== Legally Compelled Disclosure ===== | ||
+ | |||
+ | We may be legally required to comply with requests for data from law enforcement or government agencies. | ||
+ | |||
+ | ===== Changes ===== | ||
+ | |||
+ | We may update our privacy policies over time. Up-to-date information, | ||
+ | |||
+ | ===== Questions ===== | ||
+ | |||
+ | If you have any questions or concerns regarding Zotero’s privacy policies, please ask us in the [[https:// |