Differences

This shows you the differences between two versions of the page.

Link to this comparison view

kb:unable_to_load_translators_and_styles [2018/08/24 19:52] – created dstillmankb:unable_to_load_translators_and_styles [2019/10/19 23:30] (current) – dstillman
Line 3: Line 3:
 If you receive the above error at startup, Zotero wasn't able to load or update site translators or citation styles. Functionality that depends on these files, such as word processor integration, will likely not work until the problem is resolved. If you receive the above error at startup, Zotero wasn't able to load or update site translators or citation styles. Functionality that depends on these files, such as word processor integration, will likely not work until the problem is resolved.
  
-Try resetting translators and styles and checking your database integrity from the Advanced → Files and Folders pane of the Zotero preferences. If that doesn't help, check file permissions in your [[:zotero_data|Zotero Data Directory]], specifically for the ''styles'' and ''translators'' directories.+Try resetting translators and styles and checking your database integrity from the Advanced → Files and Folders pane of the Zotero preferences. If that doesn't help, delete the ''styles'' and ''translators'' directories in your [[:zotero_data|Zotero Data Directory]] and restart Zotero. If you continue to have trouble, check file permissions in your Zotero data directory.
  
 If you're still having trouble, [[:reporting_problems|report the error]] and post a Report ID to the Zotero Forums. If you're still having trouble, [[:reporting_problems|report the error]] and post a Report ID to the Zotero Forums.
kb/unable_to_load_translators_and_styles.txt · Last modified: 2019/10/19 23:30 by dstillman