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kb:ssl_certificate_error [2020/06/08 23:29] – dstillman | kb:ssl_certificate_error [2020/06/08 23:31] – dstillman | ||
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- If your browser shows the affected domain as verified by something else and you recognize the listed entity (e.g., the name of security software or your institution), | - If your browser shows the affected domain as verified by something else and you recognize the listed entity (e.g., the name of security software or your institution), | ||
* If you see security software listed, disable it, or disable its SSL/ | * If you see security software listed, disable it, or disable its SSL/ | ||
- | * If you see your institution listed, your IT department is likely intercepting your traffic and has installed a certificate for a " | + | * If you see your institution listed, your IT department is likely intercepting your traffic and has installed a certificate for a " |
- If you don't recognize the listed entity: | - If you don't recognize the listed entity: | ||
* Check your system for malware. | * Check your system for malware. | ||
* If you're using any security software, try temporarily disabling it. | * If you're using any security software, try temporarily disabling it. | ||
- | * If you're in an institutional environment, | + | * If you're in an institutional environment, |
* If you're using a laptop, try from a different network. | * If you're using a laptop, try from a different network. | ||
* In rare circumstances, | * In rare circumstances, | ||
{{tag> | {{tag> |