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Why isn’t Zotero detecting my existing Google Docs citations?

Google Docs integration features a different mechanism of storing citations than Word or LibreOffice which makes the citations easier to accidentally unlink. The most common reason for citation unlinking is collaborators editing the document without having the Zotero Connector installed. To ensure Zotero citations stay linked all Google Docs document collaborators should install the Zotero Connector into their browser.

To restore unlinked Google Docs citations you may:

  1. Use the Google Docs document version history and restore to an earlier version of the document before the citation unlinking. The version history may be found under Google Docs → File → Version History → See version history.
  2. Use the Zotero plugin to reinsert the missing unlinked citations.

If all your collaborators have the Zotero Connector installed but you still see citations unlinking try to identify the actions that lead to the links breaking via the Google Docs version history and post to Zotero Forums.

For information regarding other word processor integrations see existing citations not detected.

kb/google_docs_citations_unlinked.1592214366.txt.gz · Last modified: 2020/06/15 05:46 by adomasven