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--- kb:given_name_disambiguation [2018/07/23 17:28] – dstillman
+++ kb:given_name_disambiguation [2019/11/14 04:05] – dstillman
@@ Line 11: / Line 11: @@
 Zotero and CSL support [[http://citationstyles.org/downloads/specification.html#disambiguation|sophisticated disambiguation rules]]. If a style disambiguates incorrectly, please post to the [[/forum|Zotero Forums]] and provide documentation in form of a style guide or a published article in the publication in question. //Note that these changes do not address the issue of inconsistently named authors.//
-(If you're seeing citations with dashed underlines, that's a [[https://www.zotero.org/blog/zotero-5-0-36/#faster-citing-in-large-documents|different feature]].)
+==== Other Causes ====
+=== Deleted Citations ===
+If you've made sure that the author's name is formatted consistently in Zotero, one or more of your items may be pointing to an item that you've deleted from Zotero. When this happens, Zotero uses metadata embedded in the document instead. To check whether an item is still linked to your Zotero library, click on the citation, click Add/Edit Citation, click the blue bubble in the citation dialog (red bar, not classic), and look for an "Open in [Library]" button at the bottom of the popup. If the button doesn't appear, the citation is no longer linked to Zotero, and you will need to delete the citation and reinsert it, being sure to select from the appropriate library in the citation dialog search results.
+=== Disabled Automatic Citation Updates ===
+If you're seeing citations with dashed underlines, you've disabled [[/blog/zotero-5-0-36/#faster-citing-in-large-documents|Automatic Citation Updates]]. You can either press Refresh to update citations manually or re-enable Automatic Citation Updates in the plugin's document preferences.
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