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kb:files_not_syncing [2019/04/17 14:01] – dstillman | kb:files_not_syncing [2019/04/17 14:11] – Linked files don't sync dstillman | ||
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- Make sure the attachment file is accessible from Zotero on at least one of your computers. We'll refer to the computer with the file as Computer A and the computer that doesn' | - Make sure the attachment file is accessible from Zotero on at least one of your computers. We'll refer to the computer with the file as Computer A and the computer that doesn' | ||
+ | - Make sure the attachment is stored within your Zotero data directory, not linked to a location elsewhere on your disk. Zotero syncs stored files; linked files need to be synced outside of Zotero. Linked files are indicated by a chain in the attachment icon. | ||
- Make sure Computer A has file syncing enabled and is syncing properly. If there' | - Make sure Computer A has file syncing enabled and is syncing properly. If there' | ||
- If you're not getting a sync error on Computer A, verify that the file has been uploaded to the server. The steps vary depending on whether you're using [[: | - If you're not getting a sync error on Computer A, verify that the file has been uploaded to the server. The steps vary depending on whether you're using [[: |