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kb:files_not_syncing [2019/03/13 22:49] – dstillmankb:files_not_syncing [2019/04/17 14:01] – dstillman
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 ==== Why am I getting the message "Attached file could not be found. It may have been moved or deleted." when I try to open a file on a synced computer?==== ==== Why am I getting the message "Attached file could not be found. It may have been moved or deleted." when I try to open a file on a synced computer?====
  
-If [[:sync#file_syncing|file syncing]] isn't set up or working properly, files may be missing on some of your synced computers. Follow these steps to diagnose and fix the problem:+If [[:sync#file_syncing|file syncing]] isn't set up or working properly, or you've reached your online file storage quota, files may be missing on some of your synced computers. Follow these steps to diagnose and fix the problem:
  
   - Make sure the attachment file is accessible from Zotero on at least one of your computers. We'll refer to the computer with the file as Computer A and the computer that doesn't as Computer B.   - Make sure the attachment file is accessible from Zotero on at least one of your computers. We'll refer to the computer with the file as Computer A and the computer that doesn't as Computer B.
kb/files_not_syncing.txt · Last modified: 2024/03/21 07:39 by dstillman