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| kb:data_missing_after_zotero_5_upgrade [2018/03/23 18:33] – dstillman | kb:data_missing_after_zotero_5_upgrade [2018/03/23 18:34] – dstillman |
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| Then find your [[profile directory|Zotero profile directory]] and/or [[https://support.mozilla.com/kb/Profiles|Firefox profile directory]] and look for a 'zotero' subdirectory. If you find one, check the timestamp of the zotero.sqlite file and confirm that there's a 'storage' directory with other directories below it, corresponding to the range of dates that you added items to Zotero. (These are your attachment files.) | Then find your [[profile directory|Zotero profile directory]] and/or [[https://support.mozilla.com/kb/Profiles|Firefox profile directory]] and look for a 'zotero' subdirectory. If you find one, check the timestamp of the zotero.sqlite file and confirm that there's a 'storage' directory with other directories below it, corresponding to the range of dates that you added items to Zotero. (These are your attachment files.) |
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| If you have recently used Firefox's "Refresh Firefox" feature, you can also look for your Zotero data in a 'zotero' folder folder located in the "Old Firefox Data" folder on your desktop. See [[kb/restore_after_firefox_reset|Restore after Firefox Refresh]] for more details. | If you recently used Firefox's "Refresh Firefox" feature, you can also look for your Zotero data in a 'zotero' folder folder located in the "Old Firefox Data" folder on your desktop. See [[kb/restore_after_firefox_reset|Restore after Firefox Refresh]] for more details. |
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| To restore the data directory you located, follow these steps: | To restore the data directory you located, follow these steps: |
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