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kb:connector_zotero_unavailable [2020/04/16 06:10]
dstillman
kb:connector_zotero_unavailable [2020/07/07 10:09] (current)
dstillman
Line 14: Line 14:
     - Uninstall and reinstall the Zotero Connector.     - Uninstall and reinstall the Zotero Connector.
     - Temporarily disable any browser extensions that may block network requests, such as AdBlock, uBlock Origin, NoScript, EFF Privacy Badger, or Request Policy. If the Connector stops saying that Zotero is offline, reenable each extension one at a time and, if the problem recurs, whitelist ''​127.0.0.1''​ port ''​23119''​ in the extension'​s settings.     - Temporarily disable any browser extensions that may block network requests, such as AdBlock, uBlock Origin, NoScript, EFF Privacy Badger, or Request Policy. If the Connector stops saying that Zotero is offline, reenable each extension one at a time and, if the problem recurs, whitelist ''​127.0.0.1''​ port ''​23119''​ in the extension'​s settings.
 +    - Temporarily disable any other installed extension.
   * If you can't load that URL and your computer is connecting via a proxy server, ensure that the host ''​127.0.0.1''​ (an alias for your computer itself) is excluded from proxying, and then check ''​http://​127.0.0.1:​23119/​connector/​ping''​ again.   * If you can't load that URL and your computer is connecting via a proxy server, ensure that the host ''​127.0.0.1''​ (an alias for your computer itself) is excluded from proxying, and then check ''​http://​127.0.0.1:​23119/​connector/​ping''​ again.
   * If you still can't load that URL, temporarily disable any security software running on your system. If ''​http://​127.0.0.1:​23119/​connector/​ping''​ starts working, reenable each piece of software one at a time and, if the problem recurs, whitelist ''​127.0.0.1''​ port ''​23119''​ in the software'​s settings.   * If you still can't load that URL, temporarily disable any security software running on your system. If ''​http://​127.0.0.1:​23119/​connector/​ping''​ starts working, reenable each piece of software one at a time and, if the problem recurs, whitelist ''​127.0.0.1''​ port ''​23119''​ in the software'​s settings.
  
 {{tag>kb basics}} {{tag>kb basics}}
kb/connector_zotero_unavailable.1587031803.txt.gz ยท Last modified: 2020/04/16 06:10 by dstillman