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kb:connector_zotero_unavailable [2019/05/09 18:59] – dstillman | kb:connector_zotero_unavailable [2020/04/16 06:10] – dstillman | ||
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====== Zotero Connector: “Is Zotero Running?” ====== | ====== Zotero Connector: “Is Zotero Running?” ====== | ||
- | The Zotero Connector allows | + | When you click the Save to Zotero button in your browser |
- | First, make sure that Zotero is installed and open on your computer. If you don't yet have the Zotero application, | + | //"The Zotero Connector was unable to communicate with the Zotero desktop application."// |
+ | |||
+ | The Zotero Connector needs to connect to the Zotero desktop app in order to save data or insert citations into Google Docs. (It can also save pages directly to zotero.org, but saving to the Zotero application provides the best experience.) | ||
+ | |||
+ | First, make sure that Zotero is installed and open on your computer. If you don't yet have the Zotero application, | ||
If Zotero is open but the Zotero Connector reports that Zotero is unavailable, | If Zotero is open but the Zotero Connector reports that Zotero is unavailable, | ||
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- Temporarily disable any browser extensions that may block network requests, such as AdBlock, uBlock Origin, NoScript, EFF Privacy Badger, or Request Policy. If the Connector stops saying that Zotero is offline, reenable each extension one at a time and, if the problem recurs, whitelist '' | - Temporarily disable any browser extensions that may block network requests, such as AdBlock, uBlock Origin, NoScript, EFF Privacy Badger, or Request Policy. If the Connector stops saying that Zotero is offline, reenable each extension one at a time and, if the problem recurs, whitelist '' | ||
* If you can't load that URL and your computer is connecting via a proxy server, ensure that the host '' | * If you can't load that URL and your computer is connecting via a proxy server, ensure that the host '' | ||
- | * If you can't load that URL, temporarily disable any security software running on your system. If '' | + | * If you still can't load that URL, temporarily disable any security software running on your system. If '' |
{{tag>kb basics}} | {{tag>kb basics}} |