Upgrade StorageDifferences
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| Both sides previous revisionPrevious revisionNext revision | Previous revisionNext revisionBoth sides next revision | ||
| kb:connection_error [2017/11/14 18:28] – dstillman | kb:connection_error [2017/12/06 16:44] – dstillman | ||
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| Zotero uses your system proxy settings by default, so disable your system proxy settings if you're not using a proxy or correct them if you are. Note that other software on your computer may not be using the system proxy settings, which is why other programs may still be able to connect to the Internet when Zotero cannot. | Zotero uses your system proxy settings by default, so disable your system proxy settings if you're not using a proxy or correct them if you are. Note that other software on your computer may not be using the system proxy settings, which is why other programs may still be able to connect to the Internet when Zotero cannot. | ||
| - | If you need to configure the Zotero proxy settings separately from the system settings, you can access the Config Editor from the Advanced pane of the Zotero preferences, | + | If you need to configure the Zotero proxy settings separately from the system settings, you can access the Config Editor from the Advanced pane of the Zotero preferences, |
| If changing proxy settings doesn' | If changing proxy settings doesn' | ||
| + | |||
| + | Some connection errors can also be caused by [[ssl_certificate_error|certificate issues]] on your network. | ||
| {{tag>kb sync}} | {{tag>kb sync}} | ||