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getting_help [2018/04/04 00:12]
dstillman [Step 2: Check the troubleshooting pages]
getting_help [2018/12/24 16:00] (current)
dstillman [Step 3: Post to the forums]
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 =====Step 3: Post to the forums===== =====Step 3: Post to the forums=====
  
-If you can't find the answer to your question in the documentation,​ post a message to the [[/forum|Zotero ​forums]]. Both Zotero developers and community members ​offer support through ​the forums.+If you can't find the answer to your question in the documentation,​ post a message to the Zotero ​Forums, where you'll get fast, expert support from both Zotero developers and community members. See [[zotero_support|How Zotero Support Works]] for more information on how this allows us to provide ​the best possible support.
  
 If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting. If you're new to the Zotero Forums, please read the [[forum guidelines]] and [[reporting problems|bug reporting procedures]] before posting.
  
-**Note:** You need to [[/​user/​register/​|create a Zotero account]] and [[/​user/​login/​|log in to the Zotero website]] ​to post messages in the Zotero Forums. +**Note:** You need to [[/​user/​register/​|create a Zotero account]] and log in to post messages in the Zotero Forums. ​You can choose a different username for the forums from your [[/​settings/​account|account settings]].
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 +<​html><​p style="​font-size:​ 14px; font-weight:​ bold"><​a href="​https://​forums.zotero.org">​Go to the Zotero Forums</​a></​p></​html>​
getting_help.txt · Last modified: 2018/12/24 16:00 by dstillman