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debug_output [2018/05/09 18:35] – dstillman | debug_output [2023/12/26 02:04] (current) – [Zotero for iOS] dstillman | ||
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==== Zotero ==== | ==== Zotero ==== | ||
- | - In the Help menu, go to Debug Output Logging and select Enable, or use " | + | - In the Help menu, go to Debug Output Logging and select Enable, or, to generate debug output from Zotero startup, select " |
- | - Immediately perform the relevant action (syncing, saving, importing, etc.). | + | - Immediately perform the relevant action (syncing, saving, importing, etc.) and reproduce the problem you're experiencing. |
- Before doing anything else, return to Help -> Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID (e.g., “D12345678”). Click "Copy to Clipboard" | - Before doing anything else, return to Help -> Debug Output Logging and click Submit Output, which will disable logging and submit the output to zotero.org. A window should pop up containing a Debug ID (e.g., “D12345678”). Click "Copy to Clipboard" | ||
+ | |||
+ | If submitting output fails, you can return to the Debug Output Logging menu and select View Output, go to File -> " | ||
==== Zotero Connectors (Firefox, Chrome, and Safari) ==== | ==== Zotero Connectors (Firefox, Chrome, and Safari) ==== | ||
- Open the Zotero Connector preferences | - Open the Zotero Connector preferences | ||
- | * **Firefox: | + | * **Firefox: |
- | * **Chrome: | + | * **Chrome: |
* **Safari:** right-click anywhere on a webpage and select " | * **Safari:** right-click anywhere on a webpage and select " | ||
- | - In the Advanced tab of the Zotero Connector preferences, | + | - In the Advanced tab of the Zotero Connector preferences, under "Debug Output Logging" |
- Immediately perform all the relevant actions (e.g., import an item from a web page). | - Immediately perform all the relevant actions (e.g., import an item from a web page). | ||
- | - Go back to the Advanced tab of the Zotero Connector preferences and click Submit | + | - Go back to the Advanced tab of the Zotero Connector preferences and click Submit |
- You will be provided with a Debug ID (e.g., " | - You will be provided with a Debug ID (e.g., " | ||
- Uncheck the box next to " | - Uncheck the box next to " | ||
+ | ==== Zotero for iOS ==== | ||
- | ==== Error Submitting | + | - Tap Back in the top-left corner until you see the list of libraries. |
+ | - Tap the Gear icon. | ||
+ | - Tap "Debug Output Logging" | ||
+ | - Close the settings window. | ||
+ | - Immediately perform all relevant actions (e.g., pulling down on the items list to trigger | ||
+ | - When you're done, tap the circular stop button in the bottom-left corner of the screen. | ||
+ | - In the alert that pops up, tap Copy to copy the Debug ID to the clipboard, and then paste it into your forum thread. | ||
- | If submitting output fails, you can return to the Debug Output Logging | + | ==== Zotero for Android ==== |
+ | |||
+ | - From the items list, tap Collections in the top-left corner and then Libraries. | ||
+ | - Tap the Gear icon. | ||
+ | - Tap "Debug Output Logging" | ||
+ | - Close the settings window. | ||
+ | - Immediately perform all relevant actions (e.g., pulling down on the items list to trigger | ||
+ | - When you're done, tap the circular stop button in the bottom-left corner of the screen. | ||
+ | - In the alert that pops up, tap Copy to copy the Debug ID to the clipboard, and then paste it into your forum thread. | ||
===== Logging to a Terminal Window ====== | ===== Logging to a Terminal Window ====== | ||
Line 31: | Line 48: | ||
==== macOS ==== | ==== macOS ==== | ||
- | * Open Terminal via Spotlight or / | + | * Open Terminal via Spotlight or from / |
* Paste ''/ | * Paste ''/ | ||
* Press Return | * Press Return | ||
+ | You can add '' | ||
==== Windows ==== | ==== Windows ==== | ||
- | Start Zotero via the Cygwin terminal (not cmd.exe): | + | * Open cmd.exe, Cygwin |
- | + | * Paste '' | |
- | * Open the Cygwin terminal | + | |
- | * Paste '' | + | |
* Press Enter. | * Press Enter. | ||
+ | |||
+ | Due to limitations of the available console windows on Windows, you may have a better experience using '' | ||
==== Linux ==== | ==== Linux ==== | ||
- | Start Zotero via the command line, adding the -ZoteroDebug | + | Start Zotero via the command line, adding the '' |
+ | |||
+ | To capture output when Zotero is crashing or hanging, you can use '' | ||
=== Developer Note === | === Developer Note === | ||
To enable Zotero debug output permanently, | To enable Zotero debug output permanently, |