Table of Contents

We’re in the process of updating the documentation for Zotero 5.0. Some documentation may be outdated in the meantime. Thanks for your understanding.

Found a problem that's not listed here? See Getting Help.

Known Issues in Zotero 4.0

Incompatible Add-ons and Applications

Zotero for Firefox/Zotero Standalone

Firefox Add-ons (Zotero for Firefox)

The following Firefox add-ons are known to cause problems in Zotero for Firefox:

Security Software

Security software, including but not limited to the following, can often interfere with Zotero:

For file sync errors in Zotero for Firefox, you may be able to configure the security software to allow Firefox access to the Zotero data directory. You may also be able to sync successfully using Zotero Standalone rather than Zotero for Firefox.

Google Chrome Connector

The following Chrome extensions are known to cause problems with the Chrome Connector:

Word Processor Integration

The following Firefox extensions and applications are known to interfere with the function of the Word and LibreOffice plugins: