We’re in the process of updating the documentation for Zotero 5.0. Some documentation may be outdated in the meantime. Thanks for your understanding.

"The add-on could not be downloaded because of a connection failure on www.zotero.org."

This message previously could appear when attempting to download Zotero Firefox extensions on systems or networks that intercepted secure (HTTPS) connections to zotero.org. We've since put a workaround in place that allows installations to take place over such connections.

Automatic updates will continue not to work over such connections, however. See Updates Not Detected for more details.