Contact Zotero

In most cases, the best way to talk to someone from Zotero quickly is to post to the Zotero Forums. See Getting Help.

• If you're unable to log into your account and are unable to reset your password, email support@zotero.org. For all other technical support issues, see Getting Help. We do not provide technical support via email.

• If you have a billing question about your Zotero storage subscription or a question about institutional storage plans, email storage@zotero.org.

• If you're a developer interested in contributing code, using the Zotero APIs, or otherwise extending Zotero, post to the zotero-dev mailing list. Note that the dev list is for technical questions and is not for user support or feature requests.

• Security issues with Zotero or zotero.org that can't be reported publicly can be reported to security@zotero.org.

For all other issues, please use the Zotero Forums, where you'll generally receive a response quickly from a Zotero developer or expert community member.