Oscar R. Lemus Pietropaolo

17308 Hampton Lane. · Huntington Beach, CA 92649

Cell: 714.369.3537 ·   Home: 714.840.8136

olpietro68@yahoo.com

WORKERS’ COMPENSATION

Claims Consultant · Supervision · Training & Development Manager

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Dear Hiring Manager,

As a consummate solutions-focused professional with more than 20 years of demonstrated expertise directing claims, contracts, and HR processes for industry-leading organizations, I am now looking to pursue a new opportunity. Throughout my career, I have continually worked to drive the achievement of corporate goals by developing and deploying targeted policies and processes. With extensive experience managing generalist processes—and a long track record of enhancing key efficiencies and positively impacting the bottom line—I am confident that I will have an immediate and lasting impact in this position.

Some of my accomplishments include:

·         Successfully deploying state-wide training program for 350 employees in three offices.

·         Skillfully reducing caseloads of 5 captive groups by 30% in 12-month timeframe.

·         Accurately establishing exposure by $2.5M through completion of reserve assessment study for St. John’s.

·         Consistently delivering high performance even under the most stressful situations; recipient of numerous Top Performance awards.

·         Adeptly maintaining 100% within standards, procedures, and client service plans and realized a closing ratio of 101.25% with an 18% caseload reduction.

·         Expertly managing complex claims (including American Airlines during 9/11) inclusive of catastrophic injury, death claims, and expensive claims.

·         Competently serving as guest lecturer at Chapman University, Human Resources master Degree Program; IEA approved instructor.

I look forward to discussing your needs, as well as the many ways I can help you achieve your goals. Thank you in advance for your consideration, and I look forward to our conversation.

Sincerely,

Oscar R. Lemus Pietropaolo