Benjamin R. Cantrell          2049 E Newton St ▪ Seattle, WA 98112

                                                                                                                        Phone: (425)306-8539 ▪ Email: bencanr@u.washington.edu

EXPERIENCE

       Asian Counseling & Referral Service                                                                 October 2010 – Present

         Supervisor, Home Care Training and Provider Management                                                Seattle, WA

Ø  OPERATIONS MANAGEMENT: Supervise 5-10 staff/contractors at community-based, non-profit serving Asian/Pacific Islander refugees and immigrants; develop budgets, financial reports, and infrastructure for healthcare workforce development and other programming; oversee planning and curriculum development to train 2,000 limited English-speaking healthcare workers annually; conduct program reporting and analysis.

Ø  ADVOCACY, POLICY, NEGOTIATIONS: Participate in funding negotiations with State, local government and regional institutions; develop agency and program policy and strategy; take part in direct advocacy discussions with legislators and government personnel.

After successfully developing proposals and securing contracts for healthcare training program for low-wage  workers, promoted to manage program with over half-million dollar annual budget.

       Alliance for a Just Society                                                                          July 2012 – September 2012

         Health/Social Justice Policy Intern                                                                                        Seattle, WA

Ø  POLICY RESEARCH & ANALYSIS: Conducted research on healthcare and social policy issues; presented findings and developed written summaries; contributed to annual policy reports;

Ø  PROGRAM SUPPORT: Participated in team meetings, organizational trainings, developed flyers and policy materials for affiliate organizations.

         Asian Counseling & Referral Service                                                     March 2008 – September 2010

         Program Specialist, Aging & Adult Services                                                                          Seattle, WA

Ø  MANAGEMENT AND TRAINING: Oversaw direct service staff, facilitated/led ongoing training for over 40 social work/healthcare professionals; coordinated client dispute resolution process; developed policies and protocols for department.

Ø  PROGRAM DEVELOPMENT: Ensured day-to-day department operations; monitored productivity, trends, and development needs; designed policy/procedures; supported contract negotiations/monitoring, and program planning efforts; acquired contract/grant funding and contributed to infrastructure development for multi-million dollar projects to provide health care, emergency feeding, and nutrition services to low-income limited English speaking refugee and immigrant populations.

Secured over $6 million dollars in program revenue through grant-writing, proposals, and contract negotiations for food bank, nutrition/emergency feeding, and healthcare services for low-income, limited English-speaking residents.

       Southern Sudanese Community of Washington                                November 2006 – November 2007  Family Support Services & Volunteer Coordinator: VISTA                                                                         Seattle, WA

Ø  ORGANIZATIONAL DEVELOPMENT: Learned all aspects of non-profit management at small non-profit serving recently-arrived East African refugees; recruited/trained volunteers and interns; developed policy and procedures; supported budgeting, grant-writing, event planning, and fundraising projects.

Ø  PROGRAM MANAGEMENT: Oversaw caseload for immigrant clients; corresponded with community partners, government agencies, clients, and providers; directed advocacy efforts; managed reporting/evaluation tools.

Ø  TRAINING AND ADMINISTRATION:  Organized client workshops, cultivated successful community partnerships, grants, and donor relations; created training materials for new staff and volunteers.

Increased volunteers from 2 to over 70, procured contract for funding, increased program revenue by 50%.

Aga Machi Board of Education                                                                August 2003 – August 2006

ALT: JET Programme                                                                                              Aga, Niigata, Japan

Ø  CONSULTATION AND ADVISING: Worked primarily in Japanese in a professional environment in Japan; provided consulting and language support for international delegations; coordinated programming, logistics, and budget for educational summer camp for over 100 students.

Ø  EDUCATION AND TRAINING: Established and led community education program for Japanese-speaking adults; developed curriculum for district schools; led language and cultural workshops; contributed to significant academic and language-acquisition improvement

Contributed to improved English scores for students: test scores over 10-points above regional average.

EDUCATION

          University of Washington,

          Evans School of Public Affairs, Jackson School of International                     June 2014

          Master of Public Administration (M.P.A.), Master of Arts in International Studies (M.A.I.S.) Seattle, WA

                Coursework in the following areas:

Ø  Public Sector and Non-Profit Management

Ø  Financial Management

Ø  Institutional/Urban Governance

Ø  Econometrics/Statistical Analysis

Ø  Economic Management/Policy Analysis

Ø  Current International Studies Coursework

          Mississippi College                                                                                                      May, 2003   Bachelor of Science (B.S.) Degree in Comprehensive History and Prelegal Studies                                         Clinton, MS

ØOverall GPA: 3.67 (GPA in major: 3.8), while working to finance education.

ØDean's List Scholar (1999-2003), Academic Honors Scholarship Recipient.

ØActivities:  Mock Trial (captain), Speech & Debate, International Student Mentorship.

ØFinanced 100% of education through work, academic scholarship, and loans.

ACTIVITIES, INTERESTS, SKILLS

Ø  Computer Skills: Proficient in MS Office Suite, desktop publishing (Adobe Suite), database management, website maintenance, statistical software packages (e.g. SPSS, R).

Ø  International and Cross-cultural Experience:  Three years living in Japan, cultural exchange in Indonesia, extensive travel throughout Southeast/Far East Asia, Mexico.

Ø  Foreign Languages:  Japanese; currently learning Indonesian; high school French, Spanish.

Ø  Memberships & Associations: PNWJETAA (Pacific Northwest JET Alumni Association), JAS (Japan-America Society)/JYPG (Japan Young Professionals Group).

Ø  Hobbies:  Snowboarding, table-tennis, international travel.

Ø  Volunteer & Non-Profit Work:

o    Urban development: Mission Arlington (2000, 2001), Stewpot (2002 -2003);

o    International Development: Niigata, JP/Papua New Guinea (2003-2004), Niigata, JP Earthquake Disaster Relief (2004);

o    Refugee and Immigrant Assistance: Refugee Resettlement Office (2006);

o    Social Justice/Community Development/Food Security: Densho (2006), The Service Board (2008), Walk-for-Rice, fundraiser for ACRS Foodbank (2008-present).

References available upon request.