Author: Logan, Firouzeh F. Title: A Brief History of Reference Assessment: No Easy Solutions Summary: In his article “A Brief History of Reference Assessment: No Easy Solutions,” author Logan provides a historical overview of efforts to evaluate reference services from late nineteenth century to contemporary times. While the technology has certainly changed, the primary duties have not. Logan argues that measuring these duties has changed over time: from assessing quality to justifying the need for reference services, and concludes that each institution should develop their own individualized assessment methodology that created a holistic perspective of reference services.