Experience

Downtown Emergency service Center, Seattle, WA | 01/2010 – present

Residential Counselor, Evans House Project | 06/2011 – Present

Case Manager, Information & Referral, Main Shelter | 02/2011 - 06/2011

Residential Counselor, 1811 Eastlake Project | 01/2010 - 02/2011

• Expanded my understanding of community and agency resources available to residents.

• Worked with one-on-one with residents to develop creative and mutually beneficial solutions to problems and resolve complaints.

• Actively responded to and intervened in crises and emergencies when appropriate.

• Assisted clinical staff in the coordination of services to residents;

• Assisted the project manager with compiling, updating, and completing residential leases, clinical files, and RCN’s.

• On-Call Residential Counselor from 12/2009 to 01/2010.

Washington Federal Savings, Seattle, WA | 06/2006 – 10/2008

Purchasing Coordinator

• Implemented company wide transition from in house inventory holding to an online purchasing program that increased efficiency and response time of supply requisitions.

• Identified and evaluated shared needs and requirements of multiple departments, divisions, and branches.

• Forecasted projected company wide purchasing requirements and worked with partners to ensure success.

• Developed systematic process to predict and deliver supplies to 160 branches.

• Negotiated number of vendor relationships from 23 vendors to 8 vendors.

• Managed consolidation of purchasing through the acquisition of two banking institutions (approx. 30 branches acquired).

• Mentored and trained new employees.

Corporate Real Estate Assistant

• Managed commercial leases for 160 locations as both tenant and landlord.

• Handled renewals, developed lease agreements and partnered with prospective tenants to meet individual renter’s needs.

• Independently managed facilities issues by conducting independent research, consulting with external experts, analyzing findings, and determining the best solution.

• Built and retained relationships and contracts with service providers for multiple divisions.

• Maintained detailed facilities project database using Excel, coordinated and approved contractors and contracts, and produced detailed project budgets.

• Proficient in Lucent phone systems; ensured a seamless process and no break in phone connectivity during modifications and the set up of new employees.

Education

Master of Public Administration, Seattle University, Seattle, WA | On Hold Spring 2011

Areas of Interest:

• Socio-economic equality and human services, low-income housing, public-private partnerships, regional transportation concerns, and policy analysis.

Master of Arts, Conflict, Governance & Development, University of York, York, U.K. | 2006

Areas of Research:

• Local community development, Institutional capacity building, national and international policy issues and considerations, donor best practices, development theories and practice. Emphasis on Sub Saharan Africa.

Bachelor of Arts, Sociology, University of San Francisco, San Francisco, CA | 2003

• Honors, Sociology Department  Alpha Kappa Delta, Omega of California

Semester study abroad, Peter Pazmany Catholic University | 2002

Honors and Associations

Alpha Kappa Delta, International Sociology Honors Society 2003

Dean’s List recognition for academic excellence, USF, multiple semesters 2001 – 2003

AmeriCorps Year of Service 1999 – 2000

Volunteer Experience

Trail Restoration Volunteer, Washington Trails Association, Seattle, WA 2009 – Present

Volunteer, Food Life Line, Seattle, WA 2008

Volunteer, Paint For a Better Tomorrow, Master Builders Association, Seattle, WA 2006 – 2009

Volunteer, Habitat for Humanity, Budapest, Hungary 2003

Tutor & Activities Counselor, Youth Services of Kittitas County, AmeriCorps, Ellensburg, WA 1999 – 2000

Activities Counselor, The Boys and Girls Club| AmeriCorps, Kirkland, WA 1998 – 1999

Tutor, The Neighborhood School House, Redmond, WA 1998 – 1999

Volunteer, Habitat for Humanity, Faith Lutheran Church, Yakima, WA 1997

Volunteer, Habitat for Humanity, Faith Lutheran Church, Tecate, Mexico 1996