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Service Innovation, Orientation, and Management

Recently Added Items

Title	Added By	Updated On
Simulation of IT Service Processes with Petri-Nets	timolsen	May 18, 2009 11:05:11 PM
From a technology-oriented to a service-oriented approach to IT management	timolsen	May 18, 2009 11:04:51 PM
Services in project-based firms - Four types of business logic	timolsen	May 15, 2009 10:06:10 PM
The Four Service Marketing Myths: Remnants of a Goods-Based, Manufacturing Model	timolsen	May 15, 2009 10:06:04 PM
Evolving to a New Dominant Logic for Marketing	timolsen	May 15, 2009 10:06:01 PM
Service-oriented technology and management: Perspectives on research and practice for the coming decade	timolsen	May 15, 2009 10:05:58 PM
Confusion in the Ranks: IT Service Management Practice and Terminology	timolsen	May 15, 2009 10:03:27 PM
Services management: an integrated approach	timolsen	May 15, 2009 10:03:23 PM
IT Service Management and IT Governance: review, comparative analysis and their impact on utility computing	timolsen	May 15, 2009 10:03:18 PM
Most Companies Adopting ITIL® Practices	timolsen	May 15, 2009 10:03:16 PM

See all 14 items for this group in the Group Library.

A bibliography of great academic work in Service Innovation, Service Orientation, and Service Management, including ITIL, Servitization, Servicizing, ITSM, SSME, Information Systems services management.

Owner: Tim Olsen
Registered: 2009-05-15
Type: Public
Membership: Open

Service Innovation, Orientation, and Management

Recently Added Items

Members (9)