ITIL em Instituições do Ensino Superior
Recently Added Items
| Title | Added By | Updated On |
|---|---|---|
| The Data Warehouse Lifecycle Toolkit | MMSequeira | Nov 2, 2010 9:52:37 AM |
| Business Intelligence For Dummies | MMSequeira | Nov 2, 2010 9:50:51 AM |
| Business Activity Monitoring ; An Introduction | MMSequeira | Nov 2, 2010 9:49:48 AM |
| The Data Warehouse ETL Toolkit: Practical Techniques for Extracting, Cleaning, Conforming, and Delivering Data | MMSequeira | Nov 2, 2010 9:48:03 AM |
| ISO/IEC 20000-2:2005, Information technology - Service management - Part 2: Code of practice | MMSequeira | May 18, 2010 9:56:18 AM |
| ISO/IEC 20000-1:2005, Information technology - Service management - Part 1: Specification | MMSequeira | May 18, 2010 9:56:09 AM |
| Key Element Guide Service Strategy | MMSequeira | May 18, 2010 9:54:21 AM |
| Key Element Guide Service Operation | MMSequeira | May 18, 2010 9:54:08 AM |
| Key Element Guide Service Design | MMSequeira | May 18, 2010 9:53:41 AM |
| Key Element Guide Service Transition | MMSequeira | May 18, 2010 9:53:31 AM |
See all 24 items for this group in the Group Library.
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Grupo contendo referências bibliográficas relevantes para a aplicação das boas práticas ITIL em instituições do ensino superior.
- Owner: Manuel Menezes de Sequeira
- Registered: 2010-05-17
- Type: Public
- Membership: Closed
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