| Do You Want to Chat? Reevaluating Organization of Virtual Reference Service at an Academic Library |
lindseywharton |
Oct 13, 2016 8:31:20 PM |
| Emotional intelligence |
emilyzoemann |
Oct 7, 2016 3:36:53 PM |
| Reference Chat: Filling a Space in a Beautiful Way |
emilyzoemann |
Sep 24, 2016 3:49:24 PM |
| Details of Syria Pact Widen Rift Between John Kerry and Pentagon |
emilyzoemann |
Sep 14, 2016 2:06:05 PM |
| The Chat Is Coming from Inside the House: An Analysis of Perceived Chat Behavior and Reality |
lindseywharton |
Aug 29, 2016 9:08:21 PM |
| Digging deeper into virtual reference transcripts |
lindseywharton |
Aug 29, 2016 9:07:33 PM |
| An Assessment of the University of Washington’s Chat Reference Services |
lindseywharton |
Aug 29, 2016 9:06:08 PM |
| Communication, Face Saving, and Anxiety at an Academic Library's Virtual Reference Service |
lindseywharton |
Aug 29, 2016 9:05:58 PM |
| Using Canned Messages in Virtual Reference Communication |
emilyzoemann |
Aug 4, 2016 6:12:51 PM |
| “Are You a Computer?” Opening Exchanges in Virtual Reference Shape the Potential for Teaching |
emilyzoemann |
Aug 4, 2016 4:01:16 PM |
