known_issues [Zotero Documentation]

Translations of this page:

Found a problem that's not listed here? See Getting Help.

Known Issues in Zotero 3.0.1

Crashing in Firefox 10 on Ubuntu
- If Firefox 10 crashes while saving items to Zotero, use the official Mozilla Linux Firefox build. (details)
Storage sync issues
- Changing the storage password after a successful server verification does not take effect until Firefox is restarted
Notes issues
- Tooltips and spellcheck are not available
- Auto-save doesn't trigger when returning from the HTML editor
  - Workaround: Click elsewhere in note or make other edits before clicking away
Drag and drop
- External drag-and-drop is broken on Linux
Annotations and highlights do not sync

The following Firefox extensions are known to cause problems in Zotero:

Various Firefox Personas (blurry text and other UI anomalies)
Fox Splitter (formerly Split Browser) (details)
Gliider (empty library; details; report to Gliider)
InvisibleHand (can't resize columns; details)
Kaspersky (file sync error; details)
Lazarus: Form Recovery 2.0.4 (empty space above Zotero pane; details)
Megaupload (details
Progress Bar on Tab 1.0 (details)
Skype extension (reported in several forum threads but not reproduced by Zotero developers; details)
SLoMoz (Zotero icon disappears; details)
SwitchProxy (details)
TotalToolbar 1.4 (empty space above Zotero pane; details)
Vista-Aero theme (?v. 3.0.0.29? details)
Youlicit (details)

The following Firefox extensions and applications are known to cause “Could Not Save Item” translator errors in Zotero:

Norton Internet Security — Identity Safe feature (details)
RealPlayer Browser Record Plugin (details)
RoboForm 6.9.91 (details; to fix, close the RoboForm application completely from the Windows taskbar, as errors persist even after disabling the Firefox extension)
Torbutton (fix available for testing)

The following Chrome extensions are known to cause problems with the Chrome Connector:

The following Firefox extensions and applications are known to interfere with the function of the Word and OpenOffice.org plugins:

ZoneAlarm (Causes communication error in Word plugin; details)
Kingsoft Internet Security (Breaks Word plugin installation; details)
MinimizeToTray For FF 3.5 (Causes Firefox to open additional windows when using Word plugin; details)

The following Firefox extensions previously caused problems in Zotero but have since been fixed to be compatible: