http://www.zotero.org/support/ 2010-03-21T03:32:26-04:00 http://www.zotero.org/support/ http://www.zotero.org/support/lib/images/favicon.ico text/html 2010-03-21T03:31:13-04:00 Dan Stillman http://www.zotero.org/support/troubleshooting_translator_issues?rev=1269156673&do=diff Before you post that a translator is not working, try these steps: * Make sure you have the latest version of Zotero available from zotero.org. * Make sure you have the latest version of Firefox. * Make sure you have the latest available translators by clicking “Update Now” in the General tab of the Zotero preferences. If the button displays “Updated”, reload the page that was failing and try saving again. If the button displays “Up-to-date”, you already had the latest available transla… text/html 2010-03-21T01:54:03-04:00 Dan Stillman http://www.zotero.org/support/dev/svn_and_trac_access?rev=1269150843&do=diff The Zotero issue tracker allows anonymous browsing of tickets, changesets and source code. Comments and ticket changes require an account, which is available upon request by filling out the Zotero SVN/Trac Access Form. An SVN/Trac account does not provide access to any content or code not available anonymously. text/html 2010-03-20T02:08:23-04:00 Dan Stillman http://www.zotero.org/support/word_processor_plugin_installation?rev=1269065303&do=diff This page provides installation instructions for the various Zotero word processor plugins. Note that Zotero 1.0 and Zotero 2.0 require different versions of these plugins. Word Processor Plugins for Zotero 2.0 Warnings: * Use of Zotero 2.0 with your Word and OpenOffice documents will irrevocably upgrade them, and you will no longer be able to use them with Zotero 1.0.x releases. * Documents used with the Zotero 1.0 plugins must be refreshed and resaved with the Zotero 2.0 plugins on th… text/html 2010-03-20T01:42:56-04:00 Dan Stillman http://www.zotero.org/support/known_issues?rev=1269063776&do=diff Found a problem that's not listed here? See Getting Help. Known Issues in Zotero 2.0 * “disk I/O error” accessing database on Ubuntu Karmic * Update AppArmor and Linux kernel to latest available versions (details) * In Firefox 3.5, “Accept third-party cookies” must be enabled in the Privacy pane of the Firefox preferences for translator saving to work correctly on certain sites. (Alternatively, exceptions can be added for individual sites.) This is fixed in Firefox 3.6. * Switchin… text/html 2010-03-18T15:28:25-04:00 Sean Takats http://www.zotero.org/support/storage_faq?rev=1268940505&do=diff How do I sign up? Simply visit your Zotero account profile and . What is Zotero File Storage? Zotero File Storage is a cloud-based storage solution for PDFs, images, web snapshots, and any other files attached to your Zotero personal and group libraries. Zotero File Storage allows you to access your Zotero-attached files from any computer with a web browser, and you can synchronize these files to any computer with Zotero installed. Zotero File Storage Services are provided by a third party, t… text/html 2010-03-18T15:27:54-04:00 Sean Takats http://www.zotero.org/support/storage?rev=1268940474&do=diff Zotero File Storage is a cloud-based storage solution for PDFs, images, web snapshots, and any other files attached to your Zotero personal and group libraries. Zotero File Storage allows you to access your Zotero-attached files from any computer with a web browser, and you can synchronize these files to any computer with Zotero installed. Zotero File Storage Services are provided by a third party, the Corporation for Digital Scholarship. To sign up for additional storage, visit your Zotero acco… text/html 2010-03-18T13:46:13-04:00 Dan Stillman http://www.zotero.org/support/debug_output?rev=1268934373&do=diff Debug Output Logging If you've been asked to provide a Debug ID to help troubleshoot a problem, follow these simple steps: * Open the Advanced pane of the Zotero preferences. You can access the Zotero preferences from the gear menu in the Zotero toolbar or via Tools->Add-ons->Extensions->Zotero->Options/Preferences. * Click “Enable” under Debug Output Logging. * Immediately perform the relevant action (syncing, saving, importing, etc.). * Before doing anything else, click “Submit to … text/html 2010-03-17T01:35:07-04:00 Dan Stillman http://www.zotero.org/support/word_processor_plugin_troubleshooting?rev=1268804107&do=diff This page describes some of the reported issues with the Word and OpenOffice/NeoOffice word processor plugins, together with possible solutions. Citations and bibliographies generated by the word processor plugins might appear in a different style (font, font-size, etc) than the surrounding text. The appearance of the generated text can be changed by changing the default style. E.g. in OpenOffice, open the styles manager in 'Format' > 'Styles and Formatting' or by hitting F12. Right click on “D… text/html 2010-03-16T15:17:28-04:00 Dan Stillman http://www.zotero.org/support/kb/missing_link_and_snapshot_buttons?rev=1268767048&do=diff Where are the link and snapshot buttons in Zotero 2.0? The separate link and snapshot buttons were removed from the Zotero toolbar in Zotero 2.0, but equivalent functionality still exists through the use of the Create New Item from Current Page button. text/html 2010-03-16T15:02:15-04:00 Dan Stillman http://www.zotero.org/support/2.0?rev=1268766135&do=diff We are excited to announce the launch of Zotero 2.0, which introduces a powerful slate of new features, including: Syncing * Automatic synchronization of collections among multiple computers. For example, sync your PC at work with your Mac laptop and your Linux desktop at home. * Free automatic backup of your library data on Zotero’s servers. * Automatic synchronization of your attachment files to a WebDAV server (e.g. iDisk, Jungle Disk, or university-provided web storage). text/html 2010-03-16T14:42:55-04:00 Yaroslav http://www.zotero.org/support/ru/quick_start_guide?rev=1268764975&do=diff Zotero [zoh-TAIR-oh] [зо-таир-о] - бесплатное, легкое в использовании расширение Firefox для сбора, управления и цитирования ваших источников исследования. Оно работает там же, где происходит ваша исследовательская работа - в самом браузере. text/html 2010-03-16T13:10:13-04:00 Dan Stillman http://www.zotero.org/support/zotero_data?rev=1268759413&do=diff This document helps answer the following questions: * How does Zotero store my data? * Where did my items go? * Where is my Zotero data? * How do I back up my Zotero library? Before resolving these specific questions, it is crucial to understand some of the basics of how Zotero stores your data. text/html 2010-03-16T12:24:53-04:00 Dan Stillman http://www.zotero.org/support/kb/unresponsive_script_warning?rev=1268756693&do=diff Why am I getting an "unresponsive script warning"? While Zotero is performing long operations, Firefox may display the following message: “A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.” text/html 2010-03-15T14:18:20-04:00 Dan Stillman http://www.zotero.org/support/installation?rev=1268677100&do=diff Zotero is a Firefox extension, and installs just like one: visit the with Firefox, and click the red download button of the Zotero version you want to install. Then click the “Install Now” button in the Software Installation window that will pop up (the install button may be greyed out for a few seconds while Firefox downloads Zotero). Restart Firefox after the installation has completed. You should now see the “Zotero” logo in the status bar in the right bottom corner of your Firefox browser w… text/html 2010-03-14T21:13:47-04:00 Dan Stillman http://www.zotero.org/support/sync?rev=1268615627&do=diff Many people use different computers in different locations in the course of conducting research. Zotero 2.0 allows you to work with the same Zotero library and files no matter where you are. Zotero syncing has two parts: data syncing and file syncing. text/html 2010-03-14T06:23:55-04:00 Dan Stillman http://www.zotero.org/support/reporting_bugs?rev=1268562235&do=diff Something in Zotero not working correctly for you? Here are some steps you can take to help us find and fix bugs. 1. If you haven't yet, follow steps 1 through 4 on the Getting Help page for searching through documentation and the forums. 2. If you think you've found a bug, check the Actions menu ([gear icon]) in the Zotero toolbar, before restarting Firefox, for the status of the “Report Errors...” menu option. If a potential Zotero error has occurred, “Report Errors...” will appear in black;… text/html 2010-03-14T06:19:17-04:00 Dan Stillman http://www.zotero.org/support/contact_us?rev=1268561957&do=diff Do not send support requests via e-mail. You will not receive a response. * If you have a question about Zotero, see Getting Help. * For technical discussions about contributing patches, writing translators, developing plugins, or otherwise extending Zotero, please post a message to the dev list. The dev list is not for support or feature requests. text/html 2010-03-13T23:02:20-04:00 Dan Stillman http://www.zotero.org/support/dev/examples?rev=1268539340&do=diff text/html 2010-03-13T20:52:25-04:00 Dan Stillman http://www.zotero.org/support/changelog?rev=1268531545&do=diff Changes in 2.0.2 (March 13, 2010) * Don't prompt for master Firefox password on every startup (since 2.0.1) * Show sync status in all windows * Don't attempt to auto-sync on Zotero pane open if a sync is already in progress * Restart sync if items were changed during upload to avoid 404 file sync errors * Changing data directory location required two restarts in Firefox 3.6 on Windows